We are committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
– “Client”, “You” and “Your” refers to you, the person accessing this website and accepting our company’s Terms and Conditions
– The term “Ygh”, “Yorkshire Ghost Hunts”, “This Company”, “Ourselves”, “We” and “Us”, refers to the owners of the website
– “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.
We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.
What we collect
We may collect the following information:
– full name and address
– contact information including email address
– other information relevant to customer surveys, our products and/or offers
What we do with the informations collected
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
– Internal record keeping.
– We may use the information to improve our products and services.
– We may send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
– Respond to your questions and concerns
– From time to time, we may also use your information to contact you for market research purposes.
You may choose to stop receiving communications from us including our newsletter or marketing emails by following the unsubscribe instructions in these emails or you can contact us.
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.
The following is strictly necessary in the operation of our website, this Website will:
– Remember what is in your shopping basket
– Remember where you are in the order process
– Remember that you are logged in and that your session is secure. You need to be logged in to complete an order.
The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).
– Functional Cookies – This Website will track the pages you visits via Google Analytics
– Targeting Cookies – This Website will allow you to share pages with social networks such as Facebook. This website will not share any personal information with third parties.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and after we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
Your Personal Information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
To review and update your personal information to ensure it is accurate, contact us at YGH or preferably, access your own account information by logging into your account here and amending the records yourself.
Notification of Changes